The agency is not responsible for any system errors caused by the airline, the tickets that cannot be issued by the airline company due to technical problems, or the prices that are incomplete or incorrectly reflected to the agency systems by the airline company, etc. You can access up-to-date information and practices regarding the country of transit or destination, along with the country to travel, on transit flights, and the restrictions on entry and exit to the country to be transited, via the link on the page published by IATA: https://www.iatatravelcentre.com/.
The rules of the lower class will always apply to all segments in cancellation and change transactions for Round-Trips (RT).
A reservation cannot be transferred to someone else and name change is not permitted.
Check the up-to-date information from the respective country's consulate about entry and exit restrictions and new practices in the country of transit or destination.
Check the mandatory procedures for COVID-19 PCR testing for entry into the country.
There may be some restrictions for the flights of the passengers aged between 12-18 who will travel on their own. We recommend you to check all said conditions and purchase after meeting all necessary requirements.
This amount is available only in direct purchases on the web page. Mentioned amount will not be valid if you want to purchase your ticket from our authorized agencies or via telephone with pre-reservation.
As a general airline rule, the ticket coupons must be used in order. The return tickets of unused departure tickets are automatically cancelled by the airlines.
Cancellations, refunds and changes of the flight you have selected will be made according to the airline rules. In air ticket sales, no waiver fee is applied due to distance contracts and regulations. Please read the rules carefully.
Be sure to check the ticket number and ticket details
Our passengers are responsible to check their visa and passport procedures.
We kindly remind you to make sure that you have a visa for your country of destination and your passport is valid for at least 6 months.
In case of any change in schedule of your flight, the possible changes are conveyed by the airline company via SMS and/or e-mail. To avoid any problem, please confirm the flight details after completing your check-in transaction before the flight. Please be sure of the accuracy of contact information. In case the updated flight information sent by the airline company is not received by the passenger due to incorrect contact details, Biletix shall not liable for any passengers, who fail to flight due to missing contact information.
In case of a change, only the flights of the airline from which you've purchased the ticket can be selected.
In some airline systems, if a reservation is made with more than one passenger information, all passengers traveling with the same PNR number can be displayed.
If the passenger is not a citizen of the relevant country, the Agency is not responsible for some possible charges and additional taxes that may be reflected in accordance with the country entry procedures. We recommend that you check the details of the rules to be applied and up-to-date information before your trip.
After your purchase, within 7-10 days, you can access your invoice information from the detail section of the ''My Reservations'' tab in your membership information field.
It is the responsibility of passengers to enter passport information correctly and fully. In case of incorrect information, an additional fee may be charged at the airport. The agency is not responsible for the suffering and damages arising from incomplete or incorrect entry of the information.
If the same class not available, the possible price difference will be charged.
For international travels, passengers will be accepted to the flight with PCR tests taken from the diagnostic laboratory authorized by the Ministry of Health. Detailed information for authorized (COVID-19) Diagnostic Laboratories can be found on the https://hsgm.saglik.gov.tr/tr/haberler/yetkilendirilmis-covi-d-19-tani-laboratuvarlari.html page.
If you do not have a residence permit, make sure that you can enter to the country with a one way ticket.
Turkish Airlines Economy Class packages
EcoFly
• 1 piece of hand luggage max. 8 kg
• Catering
